Last updated on November 28, 2024
Company Information
The Services are provided by primatime.com s.r.o., a company registered in the Czech Republic.
1.Definitions
2.Agreement and Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms of Service and any related Service provisions. If you do not agree to these Terms, you may not use the Services.
2.1 Modification of Terms
primaTime reserves the right to update or change these Terms of Service at any time. In the event of significant changes, primaTime will provide you with at least 30 days' notice prior to the new terms taking effect. Notification may be given via email or through an announcement on our website. Continued use of the Services after the effective date constitutes acceptance of the revised Terms.
3.Governing Law and Jurisdiction
These Terms are governed by the laws of the Czech Republic and applicable European Union directives. Any disputes arising from these Terms or the Services will fall under the exclusive jurisdiction of the courts of the Czech Republic, with the District Court for Prague 5 as the court of first instance.
4.Service Provision
The Services are provided "as is" and depend on the availability of third-party systems. primaTime shall not be liable for any failure or delay in performing its obligations if such failure or delay is due to events beyond its reasonable control, including but not limited to third-party malfunctions, natural disasters, war, terrorism, pandemics, or governmental actions ("Force Majeure"). primaTime will make reasonable efforts to restore functionality promptly and efficiently.
5.User Responsibilities
5.1 Eligibility and Age Verification
5.2 Account Security
5.3 Compliance with Laws
5.4 Indemnification
You agree to indemnify and hold harmless primaTime, its affiliates, officers, agents, and employees from any claim, demand, or damages, including reasonable attorney's fees, arising out of or related to:
In the event of a claim, primaTime will:
6.Acceptable Use Policy
By using the Services, you agree not to:
7.Service Use and Intellectual Property Rights
7.1 License Grant
primaTime grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services in accordance with these Terms.
7.2 Property Rights
7.3 User Content
8.Payment and Pricing
8.1 Plans Offered
8.1.1 Free plan
Paid plans
8.2 Payment Terms
8.2.1 Billing
8.2.2 Cancellation
8.3 Refund policy
8.3.1 Satisfaction Guarantee
8.3.2 Non-Refundable Fees
8.4 Refund policy
9.Account Cancellation and Data Retention
9.1 Cancellation
9.2 Data Retention and Deletion
9.2.1 Data Retention
9.2.2 Data Deletion
9.2.3 Data Backup
8.3 Refund policy
8.3.1 Satisfaction Guarantee
8.3.2 Non-Refundable Fees
8.4 Refund policy
10.Security
10.1 Data Breach Notification
11.Limitation of Liability
To the maximum extent permitted by applicable law, primaTime shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, data, goodwill, or other intangible losses resulting from:
Nothing in these Terms excludes or limits primaTime's liability for gross negligence, willful misconduct, fraud, or any other liability that cannot be excluded under applicable law.
12.Termination and Suspension
primaTime reserves the right to suspend or terminate your Account under the following circumstances:
Where feasible, primaTime will provide notice of suspension or termination and an opportunity to remedy the violation. If the issue is not resolved within the specified time, the Account may be terminated.
12.1 Appeal Process
13.Dispute Resolution
In the event of any dispute arising out of or relating to these Terms or the Services, the parties agree to attempt to resolve the dispute amicably by contacting support@primatime.com.
If the dispute cannot be resolved within 30 days, it shall be submitted to mediation under the rules of the Czech Arbitration Court. If mediation fails, the dispute will be settled by the courts of the Czech Republic as specified under "Governing Law and Jurisdiction."
14.Notices
14.1 To Users
primaTime may send notices to you via email to the address associated with your Account or through the Services.
14.2 To primaTime
Notices to primaTime must be sent by email to support@primatime.com or by registered mail to:
All notices shall be deemed received upon confirmation of delivery.
15.Third-Party Services
The Services may contain links to third-party websites or services that are not owned or controlled by primaTime. primaTime has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that primaTime shall not be liable for any damages arising from your use of third-party websites or services. We encourage you to review the terms and conditions and privacy policies of any third-party websites or services you visit.
16.Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
17.Entire Agreement
These Terms, along with any documents expressly incorporated by reference, constitute the entire agreement between you and primaTime regarding the Services and supersede all prior agreements and understandings.
18.Force Majeure
primaTime shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is due to events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, governmental actions, pandemics, or failures of telecommunications networks or third-party services.
In such events, primaTime will make reasonable efforts to resume the Services as soon as practicable.
19.Governing Language
These Terms are drafted in English. If these Terms are translated into another language, the English version shall prevail in the event of any inconsistencies.
20.Privacy
21.Contact Information
For questions, support, or legal inquiries, please contact us at: